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PERC S300 RAID 5 Virtual Disk Rebuilding Issue (for Power Edge T310)

December 18, 2013, 1:05 am
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Hello Colleagues,

We've got an issue with our PowerEdge T310 server's Raid configuration. First of all, our system is not a server & is being used as a stand alone machine with no role defined as we're using it as an engineering station of our refinery's DCS. We've installed 3 hard drives (250 GB each) in RAID 5 configuration which sums up to a 498 GB virtual disk space as per RAID calculations.

Right now, the PERC S300 Virtual Disk Management shows Raid 5 virtual disk in 'Degraded (R/W)' mode. First 2 physical disks are 'Online' & working fine whereas the 3rd HD is in 'Ready' state. We removed this drive from our machine & formatted it by connecting to another system. The disk is in a healthy state & found to be working fine.
When it is plugged back in & initialized using 'Perc S300 Initialization' option, it again shows up 'Ready state' of the physical drive while RAID 5 Virtual Disk detail still shows first 2 drives as Online & no other disk available in it. I've tried assigning this particular disk as Global Hot Spare. By doing this, it turns its state to 'Spare' but doesn't initiate RAID rebuilding.

We'll be grateful if someone helps us out with the disk rebuilding procedure so as to get our RAID config normalized from Degraded state.  

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Dell 1950 III Hangs after F/W initializing devices 100%

April 13, 2014, 6:01 pm
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Good morning everyone,

Could someone help me with ideas about this issue?

After turn on my dell poweredge 1950 III it gets stuck at F/W initializing devices 100%. I tried to press CTRL+R but it did not go to any BIOS options. I tried F2, nothing. I disconnected network cards, hard drives and still the same. Only after I disconnected the PERC 5i the server pass to the BIOS options. Any ideas? The server was working before (until the last time that it was turned off). The server was off for 2 or 3 months but It does not show any battery errors. Do I need to buy another PERC?

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PowerEdge 2950 Firmware Upgrade

April 13, 2014, 6:35 pm
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Greetings All.  First I am a novice in this area so please support the cause.

I just purchased my first server, a PowerEdge 2950. It did not come with the HDs. So I am in the process of ordering  the caddies and SAS 3.5 HDD.  Their on their way.. My goal is to install Windows Server 8 inside VMWare Vsphere ESXi. Before I start, I want to get the latest firmware upgrades for the 2950. 

Can/should I flash the BIOS before or after installing the HD?  Is there a firmware upgrade process guide that I can obtain?

Your response is greatly appreciated.  Thanks in advance.

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PERC 5i SAS internal Raid adapter pre-install drivers

April 14, 2014, 10:52 am
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Hi, I need the pre-install drivers for a: PERC 5i SAS internal Raid adapter, PCI -Express System info: PowerEdge 840 server Dual Core 3060 Processor, 4MB Cache, 2.4GHz, Xeon, 1066MHz Windows Server 2003 R2 Please help, Thanks!
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Powerede R410 External Sas Card - Internal Raid 10

April 14, 2014, 11:04 am
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Hello, 

We have 2 R410's both with Raid 10 via the Adpater version of the perc raid card.

Is there a version of an onboard raid card that supports raid 10 and fits in the lower white integrated storage slot, so that we can install an external SAS adapter to use for an LTO drive.

I see there is a Perc6i/onboard card , but it does not say it supports raid 10.

Any other parts that will fit in the storage slot, allow me for an external SAS card and give me raid 10 on my 4 installed sas drive? 

Any advice appreciated - the dell chat support was not helpful.

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Dell Power Edge 2650 RAID 5

April 14, 2014, 11:01 am
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Good afternoon

I have a Dell 2650 with 3 drives set in Raid 5. The server is running and old version of Ubuntu, and one of the drives started to display a fail light with the alarm. 

I am not sure which version of Perc is loaded in the system, but I recall the box does not have the GUI version as the newer boxes. 

My question is: Can I swap the drive without having to make any changes in the RAID configuration screen? Does the card do a repair/install when a new disk is installed?

Thank you 

rbdaniel33

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Drive "removed" in OMSA

April 14, 2014, 4:02 pm
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This is the first time I've run across anything remotely like my problem, so I'm hoping I'll find a solution for what's driving me crazy here too.  I have 6 T110 II servers with the S100 controller (2 500GB drives configured in Raid1) running Windows Server 2012 Standard.  They work.  The Windows Server Backups to external 3TB WD drives work and I've had to restore one already so I know backups can be restored.

Problem is that randomly one of the hard drives will flag as "removed" in OMSA (and is usually detected by a SNMP monitor we have on these machines).  All I have to do is reboot the server and the drive is back and the virtual disk begins rebuilding (one drive is assigned as a hot spare).  I've had this issue on and off for about a year.  I've updated BIOS on all machines to the latest (I think 2.6.1).  I've updated OMSA to the latest 64-bit version (I think 7.3.0.1) and this STILL keeps happening.  It's driving me nuts.  Last week it was a server at one location.  Then on Monday this week I had another location do the same thing.  It was rebooted today and is rebuilding right now.  I may go a day, a week, or a month before I have this issue again.

Any ideas?  I don't know what else to try.  If I run Microsoft updates, it shows a storport driver update for an S110 controller as available under 'Optional', but this is an S100 controller.  Or is that something I should try?

THANKS.

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Dell PowerEdge 2650 External RAID Array Drive Failure Problems (SCSI Cards and Arrays from Dell and HP) with Windows 2003

April 14, 2014, 3:59 pm
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My company has a Dell PowerEdge 2650 rack server that we have been using as a SQL server. As the database size has grown, we have periodically tried to migrate the SQL database onto an external array running either RAID 5 or RAID 10. Unfortunately, we have run into apparent drive failures on every attempt. Initially, we were using a Dell PERC 3/DC and a PowerVault 220S (split into two channels). That ran fine for an extended period of time, but then all of a sudden started to have drive failures. At first, we thought it was some failed drives, so we replaced them. However, it seemed to keep happening. Sometimes we could bring the drives back online for a while, but then they would fail again. Eventually, we ended up swapping out the Dell PERC 3/DC, the PowerVault 220S, and the SCSI cable, but the problems seemed to keep happening. It was too unreliable to use as the whole array would spontaneously fail and the OS would return an error about being able to write to Msft$ on that drive. We eventually tried a PERC 4/DC and that didn't solve the problem either. Meanwhile, the server accessing the other half of the PowerVault 220S was having minimal problems. As size problems were becoming more pressing this year, we decided to try an HP StorageWorks MSA30 in hopes that a different array brand might serve us better. We paired it with the PERC 4/DC, but couldn't get a reliable connection even to start. As a result, we also picked up an HP SmartArray 6402. That combination worked ok for about a month (only dumping nightly backups to the array as a test). Unfortunately, all of a sudden, every drive in the array reported as failed and the logical drive disappeared from Windows. We haven't tried to bring that array back yet, but are becoming skeptical that our problem lies with the hardware. It seems very strange that every array and SCSI card combination has failed. We're wondering if something could be corrupted in the Windows Server 2003 installation that would only affect external SCSI (the internal SCSI has never given us a problem). I know we're probably due for an upgrade, but it isn't in the cards right now. Any thoughts on what could be causing us such problems with this server and external SCSI arrays? Any suggestions are appreciated. Thanks in advance, indyvql
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Poweredge T410 & perc h710p

April 15, 2014, 11:55 am
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This server was purchased stock without RAID.  I am trying to add RAID 5.

I have bought a PERC h710p controller and 2 more drives.  When my documentation stated that my chasis was pre-cabled - I thought that is what it meant but apparently that is not the case.  I believe I am missing a cable or two and possibly some other important pieces here.  :-)

Here is what I have:

- T420 
- perc h710p Raid Controller 1GB NV Cache DPN 07GcGT

What I need is:
- Installing RAID in your server for Dummies?  :-)
- What am I missing?  What are the connections?  The cables currently in the system will not plug in.
- Do I need more hardware or am I just missing a cable?

Attached is a picture of the server with card installed...

thanks!

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PowerEdge T110 OS Install can't find drives

April 15, 2014, 1:02 pm
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Recently, I inherited a Dell PowerEdge T110 with 3 drives installed in a RAID5 with the PERC S300. I wanted to scrub it clean but DBAN could not find drives, and when I install a new OS like Server 2008r2 using the OpenManage it gets to 89% on Expanding Files, then gives me error code 0x80070017 as if the install disc is corrupted but it isn't and I've verified that.

When I reboot via the hard drive, I now get a message

Loading PBR for descriptor 1...done.

Bad PBR signature

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Poweredge 840 raid card replacement

April 15, 2014, 9:41 am
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The PCI raid card on our PowerEdge 840 has failed.  I purchased another card (exact same) and have installed today.  This server has two hard drives.  How do I configure the new card to see my drives?

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Boot error for PowerEdge R710

April 15, 2014, 6:38 pm
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Hello, When I reboot our ESX host PowerEdge R710 ( BIOS version 1.0.4) I get the below errors : scsi: Device failed error recovery offline still retrying 125812 after 360s rejecting I/O to offline device rejecting I/O to offline device FAILED status = 0, message = 00, host = 1, driver = 00 Synchronising SCSI cache for disk sdl: This happens sometimes and when we reboot it mostly allows to reboot fine. VMware seems to think there is a hardware issue, ref : http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1003316 "A reboot of the server may resolve the issue and allow access to the service console. However, this may be a sign of a problem with your storage. Contact your vendor." We are still under warranty, just thought I would check if anyone else has the issue before I ask for help.
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Switch disks on a SAS 6/iR controller RAID1

April 17, 2014, 5:12 am
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Hi!

I have a dell server running in raid1 with controller SAS 6/IR. I recently replaced one of the disks for a new one. (the secondary disk). They are now with status ok. Can I just switch physically the primary disk with the secondary, so the new disk will be the primary disk? Will I have any advantage with this?

For example, when I want to replace the old disk by a new one also... Does this controller read from the primary disk or from both?

Thanks

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H310 IT firmware

August 30, 2012, 12:40 am
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Hello,

We have the new R720 servers with the H310 mini model raid controllers. The problem is that we would need to run them in the IT mode that the LSI 2008 controller is capable of using the IT firmware. The disks would be presented to the OS the same as the non-raid disk using the normal firmware. But the OS driver needed is different, and we need the IT firmware for it to work correctly. Because we are using Nexenta which only works with the mps_sas driver with IT mode cards.

Is there a working Dell IT firmware for the H310 that will work with the mini model version? The Dell 6Gbps SAS HBA adapter uses the same LSI chip and uses the IT firmware. The firmware for that card works for the normal PCI-E versions of Dell H310 and other 2008 cards. But our mini model type cards can only work in the Dell storage slot. And I don't want a useless H310 if it results in this BIOS message at boot: "Invalid PCIe card found in internal system slot".
These post makes me reluctant to try a firmware flash on a H310:
http://en.community.dell.com/support-forums/servers/f/906/t/19382192.aspx
http://permalink.gmane.org/gmane.os.openindiana.general/8421

Our only alternative is to start using original LSI internal SAS adapters.

Thanks,

Dirk.

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Need to move a drive from 1 machine to another

April 16, 2014, 9:20 am
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we have some dell poweredge R620 machines.. they have 2 dedicated spares

we want to remove 1 of the dedicated spares to put in another machine.

I was able to do this.

omconfig storage vdisk action=assigndedicatedhotspare controller=0 vdisk=0 pdisk=0:1:5 assign=no

but when I try to do action=remove i get this

omconfig storage pdisk action=remove controller=0 pdisk=0:1:5
Operation not supported. Read, action=remove
Refer to the documentation for more information.

I assume that I can just pull the disk.. but why does it say its not supported but the action is there for me to use?

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Dell Poweredge 2950 HDD Fault; need advice on hot swapping the drive

January 24, 2013, 7:34 am
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This server houses our small business database, so I don’t want to do anything that might corrupt the data on it.  The other IT staff (a programmer) backs up the files to external hard drives.  I’m new in the IT field, so I could use some advice.  I did not set up the server, and of course the server is a few months out of warranty at this point.

The LED display panel on the front of the server shows this error – “E1810 HDD ## Fault”.  I have no way to manage this server, as it was set up as all virtual machines in VMWare ESXi 4.  Right now the programmer doesn’t want to install Dell OpenManage, because the server would first need updated firmware, etc.  When I look at the physical server itself, I can clearly see the hard drive with issues because there are amber lights blinking instead of green.  This is the most detailed information I can get from VMWare console: 

Alert! >>Storage  - Drive 5 in enclosure 32 on controller 0 Fw:HS09 – UNCONFIGURED BAD  Warning!  RAID 5 Logical Volume 0 on controller 0, Drives (0e32,1e32,2e32,3e32,4e32,?) DEGRADED Warning!

Disk Drive Bay 1 Drive 5: Drive Fault – Assert    Alert!

Disk Drive Bay 1 Drive 4: In Critical Array – Assert   Alert!

Disk Drive Bay 1 Drive 3: In Critical Array – Assert   Alert!

Disk Drive Bay 1 Drive 2: In Critical Array – Assert   Alert!

Disk Drive Bay 1 Drive 1: In Critical Array – Assert   Alert!

Disk Drive Bay 1 Drive 0: In Critical Array – Assert   Alert!

 Since I’m clueless as to what I’m dealing with here, can anyone answer the following questions for me?

 I assume this is a RAID 5 configuration, correct? 


I obtained this info from the system configuration page on dell.com:

               1)Backplane, Dell2950, 3.5X6SAS                                             

               2)ControllerDRAC5, PE, Mid-Life Kicker

               3)FG0271Card, Backplane, Key, TOE, 2 PORT Enterprise Systems Group

               4)MC3601Assembly, Cable SASX4-PERC5X4-X6BKPLN

               5)Controller PERC6IINT, Serial Attached ScsiShort Lead

 1)      What exactly is a backplane? I could look this up in Wikipedia, but I can probably get a better working explanation from a true network person!  I assume the SAS stands for serial attached SCSI drives, since that’s what the hard drive description is (SCSI).

2)      Is DRAC5 the brand of the controller?  If not, what does DRAC5 mean?   Mid-Life Kicker??

3)      TOE?

4)      Not sure what this is saying…

5)      What is a PERC6IINT controller, and why does line 4 show PERC5?

 

I have been reading the Dell troubleshooting documentation and it has some terms I don’t know how to address.  Based on the above information, this server has an SAS RAID controller, correct?  How do I know if I have an SAS RAID controller daughter card (that term is in the troubleshooting steps)?

 Finally, we purchased a Dell replacement hard drive.  It’s hot swappable, and we were just going to exchange it with the failed drive.  Will I need to configure anything on the server or drive, or is it as simple as just swapping out the bad drive with the new one?  Will it rebuild without any intervention on my part?  If there seem to be problems, it looks like I will at least be able to monitor something by going into the RAID BIOS, correct? 

 With my lack of server knowledge & experience, what would you suggest?  Should we just go for it, and try hot swapping the drives after hours?  Or do you think we should “bite the bullet” on this one, and opt for paying Dell a service call to do this?  I may be overly cautious, but I don’t want to be responsible for taking down a critical server when I’m still a new at this.   Any input would be most appreciated!  

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power edge 2950 .. Replacing Hard Drive

April 19, 2014, 11:10 am
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I have a E1810 error HDD 0 amber light on a 3 disk raid 5 .. Think its a PERC ... It looks like open manager would make easy work out of switching that drive out .. but its not on the server .. im running windows 2003 r2.. what version and where do I go to download Dell Open Manager?

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Se borra Datos al crear RAID

April 19, 2014, 12:36 pm
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Srs. 

Hemos adquirido hace 02 meses un Servidor DELL  PowerEdge T320 con 16 gb de RAM y 02 discos duros de 01 tb, hemos creado el RAID con estos discos y trabaja muy bien. Hace poco hemos adquirido 02 discos duros de 02 TB cada uno y deseamos crear 01 volumen mas con estos discos, la pregunta es si al inicializar este nuevo volumen se perderán los datos del volumen anteriormente creado?

Aprovechando la oportunidad que opción del setup debo de modificar para que luego de un corte de energía al regresar este de nuevo pueda encender automáticamente el Servidor, muchas gracias.

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Replace SAS 5i/r with PERC 5i

April 20, 2014, 4:52 am
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We have inherited a SC1435 from a new customer which has a SAS 5i/r which has failed. The customer would like us to try and get the machine back online to recoverthe data from the 73Gb RAID 1 array.

With this in mind, we swapped out the SAS 5i/r with a PERC 5i we have in our spares, in the hope it could read any metadata from the discs to reconstruct the array.

The disc are detected without issue, but no logical volume is detected.

Can anyone advise on my options available, i.e. if i can find another SAS 5i/r from somewhere would this detect the logical volume, or I have the option create a new RAID1 array on the PERC, but will this hose the existing data, or perhaps another option i havent thought of.

Thanks in advance

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Unable to create more than one VD using Perc 6/i

September 23, 2010, 3:08 am
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Hi, I'm hoping someone can help me with what appears to be a unique problem - that is, I've not seen anything like this on Google.

I've got a brand new T410 with a Perc 6/i adaptor and 3x2TB WD SATA drives. The firmware on the server and Perc adaptor are up to date.

I want to make two RAID5 virtual disks: 2TB and 1.6TB because I'm going to be running ESXi and this has an individual volume limit of 2TB.

So, I go into the Perc Integrated Configuration Utility and start creating my virtual disks. I create a disk group and then two virtual disks. See pics below:

Virtual disk 1:

Virtual disk 2:

So, everything looks good so far. Then I exit and reboot but this next screen is what I see when it comes back up:

And going back into the Perc config I can see that the second virtual disk has indeed disappeared:

Why do I get this error? All my hard drive cables have been checked and re-checked. Indeed, if I create one big virtual disk that occupies the whole available space it's fine. This problem only happens if I create more than one.

Will someone please help me!
Andy.

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